Terms & Privacy

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Carifer Limited – MyLittleElf.co.uk’s relationship with you in relation to this website.

The term “Carifer Limited” or “us” or “we” refers to the owner of the website whose office is 6 Wheatear Grove, Coatbridge, ML5 4UT. The term “you” refers to the user or viewer of our website.

Company Information & Tax

My Little Elf is a trading name of Carifer Limited, Company Number: SC501455

We charge VAT at 20% on all orders where the charge is applicable, as specified by HM Revenue & Customs.

Children’s pyjamas and books are VAT exempt.

Whether we charge VAT or not is based on a combination of the billing address country and the delivery address country, and is calculated as follows:

  • Where the billing address is within the UK or the European Union and the shipping address is within the UK or the European Union: VAT is charged at the 20% rate on both the goods and the shipping charges.
  • Where the billing address is within the UK or European Union and the shipping address is outside the UK or European Union: the order is exempt from VAT on both the goods and the shipping charges.
  • Where the billing address is outside the European Union and the shipping address is within the UK or European Union: VAT is charged at the 20% rate on both the goods and the shipping charges.
  • Where both the billing address and the delivery address are outside the European Union: the order is exempt from VAT on both the goods and the shipping charges.

Channel Islands

Customers in the Channel Islands are exempt from VAT on both goods and shipping charges if both the billing address and the delivery address are within the Channel Islands. Customers should select Channel Islands rather than UK as the delivery country so that VAT is not charged.

VAT free BFPO

While we understand that some overseas BFPO addresses are entitled to VAT free shopping, regrettably we cannot accommodate this at this time but are working towards a solution for the future.

Any customs or import duties charged by the destination country must be paid for by the customer. We have no control over these charges, and mylittleelf.co.uk cannot be held liable. Customs policies vary depending on the country. If you require further information, contact your local customs office.

VAT Registration Number: 210 4355 59

Registered Office: Carifer Limited, 6 Wheatear Grove, Coatbridge, ML5 4UT

Website Usage

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Scotland.

Privacy Policy

This privacy policy sets out how Carifer Limited – MyLittleElf.co.uk uses and protects any information that you give Carifer Limited – MyLittleElf.co.uk when you use this website.

Carifer Limited – MyLittleElf.co.uk is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Carifer Limited – MyLittleElf.co.uk may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2014.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at hello@mylittleelf.co.uk

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.